Is it really a good idea to outsource your IT to an outsourcing firm? Well if you are not satisfied with your current provider, then this could be a really good option. Let’s face it, the costs of IT manage services are expensive. If you are managing an in-house team or using a service provider locally and if it seems you are bounded by some limitations on what they can really do, then it is really a good choice to try outsourcing first before hiring another local staff or service near you.
When you hire an IT outsourcing firm overseas, you just not save money, you also gained access to an outstanding team with great passion with technology. That also gives you an upper hand with your competition as you will be able to access exceptional technologies that you have ever seen while not having to pay for premium subscriptions like local IT managed services.
Remember, technology keeps on evolving drastically. You don’t want to have an IT team who are close-minded that only relies on what they believe works just fine. It doesn’t mean it works fine, you will no longer needed to innovate or catch up with the latest trend. Updates to software and hardware are there for a reason, more processing power, more data reliability, higher security, back-ups and redundancy, fail-over, and ease of usage and management. Those are some of the perks of keeping yourself updated with technologies.
Most external IT services utilized premium grade software and hardware to cater medium to large businesses 24/7. They also embraced cloud based technologies to ensure they can retrieve a back-up of their servers and to make sure they don’t need to worry on downtime. One of the most popular cloud computing web service today is the Amazon S3.
If you are managing websites for your company, you should also have a better understanding on technical jargons for web hosting, domain names, DNS, CDNs. As these terms even quite common for an IT guy, some still failed to recognised the differences which can create a communication gap when you need to collaborate with your other team such as web designing and marketing team.